IT Support Services for Sunshine Coast Businesses:

Backpacker Resorts

Outsourcing our IT maintenance to Microsavvy has allowed us to focus on our core business. Instead of trying to be an IT company, we can build an internal team with the sales and business development skills to grow our revenues – we’re not running around trying to get computers working. Microsavvy has demonstrated the diagnostic skills to review our entire IT needs and has developed a realistic upgrade path for improved efficiency, productivity, and collaborative working. If we do have an issue, Microsavvy are easy to reach and respond quickly and efficiently.

Accor Resorts

Novotel Twin Waters Resort, Sunshine Coast, have been working closely with Microsavvy and its principle Travis Brown since 2004. Microsavvy have managed the IT requirements of the resort through their managed services program. The program fits our business model as we do not have any local IT support staff. The IT processes and management Microsavvy provide as part of their support program relieves us of that aspect of day to day business. Microsavvy provide practical advice for our business consisting of hundreds of staff and relatively complex IT systems. During the period of association with Microsavvy there have been ownership and management changes which Microsavvy’s service delivery has adapted to and managed as an internal IT department would.

Microsavvy have successfully managed the delivery of our many IT projects; from complete IT infrastructure and phone system replacement, to individual PC upgrades. Microsavvy assist us with our dealing with third party organisations and procurement. Overall they fit into our business like an extension of our business and we would happily validate the services they provide.

Medical / Radiology

When we were looking for the right IT company to work with our practice we knew that the majority of those in this industry would not meet our complex requirements. It wasn’t until we came across Travis from Microsavvy and assessed their previous experience and customer references that we knew that they would have the capacity and ability to handle our network, future projects and our day-to-day IT requirements with confidence.

Microsavvy met our expectations by not only managing the difficulty of our existing network and its needs but also by playing a key role in the implementation and project management of many major IT related projects at the practice. Their professionalism and attention to detail ensures that nothing is done without considerable thought and communication so as to minimize the risk of unnecessary impact to our business.

Resort Management

We engaged Microsavvy to design and implement our IT system prior to our business opening. In the four years since then, Microsavvy has remained onboard in an IT support and consultancy role. We have always found them to recommend cost effective, efficient solutions to our ongoing needs. Their ability to respond to all support needs in a timely manner is beyond reproach. We have no hesitation in recommending Microsavvy to any business requiring a reliable, progressive company to manage their IT requirements.

Golf Clubs

Twin Waters Golf Club has been using the services provided by Microsavvy for over 7 years now, and it has been fantastic. The business can be assured that every day when we arrive at work the desk tops, point of sale, and backups have all been looked after by Microsavvy. The personal aspect of this company is a great mix with our business in building a confident relationship between our companies. We look forward to continuing to build our business relationship with Microsavvy. As they grow, we benefit from their greater knowledge.

Energy Retail Sector

LPE has been using Microsavvy for over 5 years now and we couldn’t be happier with their IT solutions and support. Travis has helped LPE build and implement better systems that are easy to scale during times of rapid business growth, and our fast-growing team always feels supported by Microsavvy in a timely and efficient manner. We have complete peace of mind knowing Microsavvy is there to take care of all our IT needs, allowing us to focus more of our time and energy on our business! Thank you, Travis, and the Microsavvy team for all you do for LPE.